Empowering others to produce sustainable results
This course is about getting things done on time and to the right quality, whilst developing a continuous improvement environment. The course starts with the basics of how to work through a team of people to achieve results using the OPCAR model. This moves on to the management of time; your time and your team’s time. How to set priorities in a dynamic environment is considered. Setting up a performance management environment is covered in detail and includes performance review techniques and the giving of feedback, positive and negative.
Who is it for?
This course is ideal for those used to lone working and who are new to teamwork and leadership. It is also highly relevant to leaders responsible for performance improvement including giving feedback and performance reviewing meetings.
Learners can receive an ILM certificate through attending this course. Recognised internationally for their qualifications, ILM has reviewed and approved the content of this course.
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