Leadership and Team Skills
ILM Level 2 Certificate
Boost the performance of team members and help them make the transition from working in a team to leading a team. It helps practicing team leaders who are at the beginning of their journey to be more effective and confident in their role.
This programme includes nine units that can be delivered in English, or Arabic. Each module takes one day to complete, plus some additional time for workplace learning and for assessment through professional conversation.
Trainer led sessions are highly interactive and based around experiential activities. We believe it’s important to have more than the minimum required contact time so there is room for discussion, activities and to apply the learning to real life situations.
Level 2 Certificate units
Methods of Communicating in the Workplace
Understanding Effective Team Working
Developing Yourself as a Team Leader
Setting Team Objectives in the Workplace
Meeting Customer Needs
Induction and Coaching in the Workplace
Improving performance of the work team
Communicating with people outside the work team
Managing Workplace Projects
The course is a blend of experiential activities, bite-sized teaching and discussion–based activities. We ensure a rich mixture of activities to engage all learning preferences.
This course is around 40% experiential activities.
Team members preparing to step in to leadership responsibilities.
Assessment is through a 1 hour guided conversation with the assessor. This avoids lengthy assignment writing, while still checking that the participant has adequate understanding.
The professional conversation can be face to face, or via video call. The assessor follows a structured sequence of questions and takes notes on the participant’s responses. The assessor is there to make it comfortable for the learner to share their understanding and achieve the best possible result.
Participants will be given assignment instructions during the Training sessions and encouraged to prepare for the professional conversation session by completing worksheets and undertaking any required workplace application activities/observations.
Where the assessor judges that insufficient evidence was collected for a pass, they will ask subsequent questions at an additional professional conversation meeting.
Venue options are flexible. We can arrange a suitable location for you such as a hotel. Alternatively it may be possible to use space in your own facilities.
Yes. Get in touch to find out more.