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Collaboration skills

Building successful relationships in the team and between teams.
Group discussions ideas for collaboration

Course overview

This course equips participants in building effective collaboration in their team and across teams. We consider how the behaviours of trust, conflict and internal customer service are necessary for successful collaboration. Components of trust are explored using a workshop and conflict is introduced as an essential element of team growth. The importance of internal customer service is highlighted and practiced using role play. The course concludes with a number of simulations that enable collaborative skills to be experienced and embedded.

Learning objectives

Develop skills to lead your team into successful collaborations

Know how to improve performance using collaboration

Understand how to build trust with your team and stakeholders

Use conflict to develop relationship and team performance

Build great internal customer service skills

Who is it for?

An excellent course for learning how to lead your team into successful collaborations.

Leadership development

Key information


2 days

Group size


Mode of learning

Face to face - highly experiential


Flexible - hotel or your premises

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