Red Rock International
Training courses designed for you - Red Rock International

Course design process

Here’s a rough guide to our customer centred bespoke course & event design process:

1) Initial discussion

When customers approach us with a recognised training need, we spend time to understand the organisational background, clarify objectives and define the scope of work. Normally at this stage we can suggest some different approaches to gauge what is appropriate. Where possible, we involve all the likely stakeholders and partners: HR, marketing, travel departments, etc.

2) Proposal

The initial proposal will indicate our recommended approach, practical arrangements and course costs.

3) Refining the proposal

Until desired outcomes are well reflected

The proposed course ideas will be refined until they fully reflect what the customer wants to achieve. During this stage we gain a much fuller understanding of the customer culture and add in extra objectives as the customer sees what is possible on our courses.

4) Course booking

5) Course design & preparation

  • Location selection (customer’s site, hotel, natural environment, etc.)
  • Practical exercise selection, design or customisation
  • Writing and branding course teaching notes
  • Multi-media materials preparation (video, music, PowerPoint’s)

6) Lessons learned

For the design and preparation phase we encourage customers to remain involved and we are accustomed to working in close partnership with HR/training, travel and marketing departments.

Contact us to discuss your training requirements.

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