Training in Leadership | People Training by Red Rock International
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Conflict Management
Conflict, disagreements and difficult conversations are a fact of life; what matters is how you deal with them. This course is for leaders and managers of business teams in Egypt who want to learn these skills and develop consistently great results in this area.
Conflict management training course in Qatar

COURSE OVERVIEW

Dealing with conflict should not be a lottery - we train participants in Egypt with the right skills and understanding to take charge of their situation and get the best results for everyone concerned. We introduce delegates to key theoretical concepts and equip them with an intuitive process for use wherever they might be.

HOW DOES IT WORK?

Drawing on key conflict management concepts from neurology and social science, we help your leaders demystify the area of conflict. Once participants understand the triggers and elements involved in conflict - and that conflict does not mean being out of control - we work through a step-by-step conflict management process. This includes role-plays, practice exercises and reviews. By the end, individuals have the confidence, the tools and the understanding to implement these vitals skills in their workplace.

WHO IS IT FOR?

This course is suitable for anyone who faces conflict in their business in Egypt, whether managers, internal teams or those in customer-facing roles.

Conflict management training course in Qatar

WHAT IS THE FORMAT?

The course is available in closed and open formats. The closed ones can be customised to your staff development training requirements and company ethos. We also run courses open to all organisations throughout the year - check this webpage for up-to-date details.

WHAT WILL I LEARN?

By the end of the course you should be able to:
  • Spot conflict situations early to avoid pitfalls
  • Engage in tough conversations while maintaining relationship
  • Manage your emotions in a professional way
WHAT DO I GET?
  • Pre-course consultation to establish your training needs and understand your company culture
  • Customised role play situations to allow practice in situations that reflect your conflict situations
  • 1:1 coaching and personal action plan
HOW DO I FIND OUT MORE?

Please contact us directly by using the 'Contact Us' form to the right.
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Hill Fire image by USFWS | CC BY 2.0


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“ Your care, devotion and flexibility made us feel like we are working within our own department. Thank you for being our partners in success. Thanks RRI. ”
Nashwa Atef Sabry / Training & Development Manager
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